Time Warner Cable (often abbreviated as TWC) is a cable telecommunications company founded in 1992, named after the merging of two companies was officiated, Time Inc., and Warner Cable (a division of Warner Communications). Time Warner Cable is currently ranked by revenue as the second largest cable company in the United States.
Initially controlled by its parent companies, Time Warner Cable branched away as its own independently operating company in March of 2009. Although the company holds no further nexus to its parent companies, it chose to continue operating under the same name. As of 2016, however, the Time Warner Cable company was purchased by Charter Communications, although much of the structuring has remained the same, and the same great product and services offered by the company are still readily available.
Time Warner Cable customer care information
Along with its innovative products and services, Time Warner Cable also offers excellent customer service to its members or future prospectors. Customers in the United States can call, toll free, 1-855-225-7898 for information about their accounts, billing information, or technical support, at any time. Some extensions regarding your specific account information may only be available Monday – Friday, during typical business hours.
Use the following website URLs for getting helpful assistance from Time Warner Cable:
Chat with a Customer Service Representative on a live chat, or browse a variety of popularly asked questions to find answers instantly. This is the ideal place to begin your search. Given the broad spectrum of questions asked here, you will likely find what you are looking for. You also do not need an account to access any of this information.
This webpage will prompt you to enter your account number if you are a registered member with an active account looking to receive a TWC I.D., which allows you online access to paperless billing and account information.
For more detailed information regarding billing and payment options, visit this page. You will need an account to review your sensitive personal information, unless you are simply learning yourself on the topics.
If you are moving and are looking to continue your Time Warner Cable service, this webpage clearly explains everything you need to know.
For local assistance, this webpage will allow you to enter your location by zip code and identify the closest store(s) in your area, along with their contact information and hours. You can also reserve appointments online, on your computer, tablet, or smart phone, to meet with a Time Warner Cable representative to address any issues you may be having.
The mailing address for Time Warner Cable headquarters is the following:
Time Warner Cable
60 Columbus Circle
New York City,
New York 10023
Bear in mind also that your local Time Warner Cable establishments have their own mailing addresses, and most of your questions, comments, or concerns should be directed there.