Samsung is a multinational company headquartered in Seoul, South Korea. The area of Seoul in which Samsung is based has grown into such a large office park that they now call it Samsung Town. The company was founded by Lee Byung-chul in 1938, and at that time was simply a trading company.
From the time between then and 1968, Samsung began to branch out into other business areas such as food processing, textiles, insurance, securities, and electronic retail. Since the 1990s, the company has more specifically focused on electronics in the global marketplace. Currently in the United States, Samsung is most popular for their cellular phones and tablets.
Samsung Customer Care Information
Samsung cares greatly about the quality of their customer service. Here are all the ways in which the company can be directly contacted. If customers reside in the United States and wish to speak with Samsung customer service directly by telephone, they can call the number 1-855-726-8721 between the hours of 9a.m. and 5p.m. central time, between Monday and Friday.
The following website URLs are useful in getting assistance from Samsung:
- This link leads to Samsung’s product support page, where customers can find assistance for the specific items they have purchased. This includes troubleshooting and technical advice.
- This link leads to the company’s frequently asked questions page, where users can see if anybody has already answered their question before messaging Samsung. This could save customers the hassle of waiting up to a couple days for a reply.
- This link leads to Samsung community forums, where users can talk to each other about technical advice and any issues that they may be having with products and services.
- This link will direct Samsung customers to a page where they can find help with a recently placed order. The company offers order tracking and cancellations from this webpage, and a representative can help manage the transaction.
Samsung can be directly emailed with general inquiries at this web address, and they will reply within 24 hours. If customers wish to write in directly to Samsung’s United States headquarters, their physical mailing address is as follows:
105 Challenger Rd
Ridgefield Park, NJ 07660
Samsung can be found and contacted on all of the following social media platforms: