Netflix was founded on August 29, 1997 in Scotts Valley, California by Marc Randolph and Reed Hastings. When the company originally launched in April of 1998, it allowed customers to rent DVDs through the mail. In addition to DVD and Blue-ray rentals, Netflix began introducing videos on demand through the Internet in 2007. Customers are able to access the company’s vast library through compatible devices by paying a monthly subscription fee. The company expanded internationally in 2010 when its streaming services became available in Canada, and as of January 2016, it is now available in over 190 countries.
Netflix began producing its own film and television series in 2013 with the debut of the widely popular House of Cards. Since then, ‘Netflix Original’ content now offers 126 original television series and films, including fan favorites like ‘Orange is the New Black’, ‘Narcos’ and ‘Stranger Things’. The company now has over 83 million paid subscribers worldwide.
Netflix Customer Care Information
If you are already a Netflix customer and would like customer service assistance via landline or cellular phone service, you can call 1-866-579-7265. This service is available 24 hours per day. For faster service, you can log into your account and get a service code by clicking on the ‘Call Us’ option. You will also receive an estimated wait time.
You can also contact the company using the Netflix app. You can download it on your iOS or Android smartphone or tablet.
If you are a potential customer that would like to ask questions and get information about the company’s offerings, you can call 1-866-579-7172 to speak with a customer service representative.
Depending on your needs, you can also find assistance through the following website URLs:
- Live chat with a customer service representative
- Netflix Help Center (Categories include Learn About Netflix, Manage My Account, Watching Netflix and Resolve Issues)
- Frequently Asked Questions
If you need support to sign in, need to update your password, wnat to update your email, update or change your payment method, cancle your account, review your payments, or you want to request TV shows or movies, then you should definitely check this page.
The company’s mailing address is:
100 Winchester Circle
Los Gatos, CA 95032, USA
There are also international mailing addresses in The Netherlands, Brazil, Japan and the Republic of Korea. You can find those addresses at this page.