McDonald’s customer support service

McDonalds is the largest chain of hamburger fast food restaurants in the world, owning and operating 36,538 locations. They have restaurants in 119 countries and serve an average of 68 million customers on a daily basis. The company was founded in 1940 as a United Stated barbecue restaurant by two brothers, Richard and Maurice McDonald. They are headquartered in Oak Brook, Illinois, but are planning a relocation to Chicago.

The company produces and sells burgers, cheeseburgers, chicken, french fries, breakfast foods, soft drinks, and various dessert items. Many of these items, like the signature Big Mac burger, are classics that have been on the menu since it was first converted into a hamburger restaurant. In recent years, the company has added salads, wraps, fruits, fish products, and smoothies to their menu as a result for an increased customer demand for healthier and fresher meal options.

McDonalds Customer Care Information

Mcdonalds customer serviceMcDonalds serves 68 million people a day, and want to give each one the best possible customer service. Here are all the ways in which the company can be contacted. If customers reside in the United States and wish to contact Mcdonalds customer service by telephone, they can call the number 1-800-244-6227 between the hours of 7a.m. and 7p.m. central time, seven days a week.

The following website URLs are useful in getting customer service assistance from McDonalds:

  • This page on the Mcdonalds website provides the answers to many frequently asked questions. It also directs customers to areas of the website where they can find more in-depth answers to their questions.
  • This link is a form that customers can fill out for general inquiries. Mcdonalds will reply back to your email as soon as they are able.
  • This is a form that allows customers to give Mcdonalds feedback about a recent experience they have had at a restaurant. It also has a store locator, so customers can find the closest restaurant to them wherever they are.

If customers wish to write in directly to the Mcdonalds global headquarters, their physical mailing address is:

McDonald’s Corporation
2111 McDonald’s Dr.
Oak Brook, IL 60523

Mcdonalds can be found and contacted on the following social media platforms:

Customers' rating

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1 Review
  1. Cathy Stout 8 months ago

    Good afternoon.
    It takes kindness to keep customers.

    I frequent the McDonalds in Chicago’s Union Station (225 S. Canal Street) for my morning coffee and oatmeal or whatever. It started out as convenience since I commute via train, but changed at some point due to a single employee, Meeka. I can totally see why she was promoted to manager. She is the kindest person and she literally has the best customer service of anyone I’ve experienced in a long time. She welcomes you with a smile. Her memory is impeccable which is really appreciated when you are a repeat customer. Bottom line … she makes me feel special.

    Positive reviews are few and far between, so I understand this review is long overdue. I would go so far as to say I may not even be writing if it wasn’t for her kindness the last couple days. I was so frustrated a couple days ago when the mobile app screwed up and put my order to a different McDonald’s location. Meeka wasn’t on duty that day so I talked with one of her counterparts who quite frankly was the opposite of customer service. He was so infuriating and totally seemed like he was on a power trip. I was seriously considering never going back. Thankfully, I stopped by to see Meeka one last time. I explained what happened and she was so kind. She affirmed that I wasn’t crazy and once again I walked away thinking I was special. She literally saved a customer today. She is the best. I truly hope her bosses know it.

    Sincerely,
    Cathy Stout

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