Infiniti is the performance Japanese luxury vehicle line made by automaker Nissan. The idea for a luxury car built by Nissan was originally conceived in the fall of 1985. Nissan formed a clandestine task force that had one job: to create a vehicle that could compete with the U.S. and Europe’s vast luxury car market. By July of 1987, this car was officially given a name – Infiniti.

The new, edgy spelling with two i’s, and the logo design, which was meant to represent Mt. Fuji, has two lines running off into the distance, symbolizing the brand’s ethic to always look forward, to infiniti. Today, Infiniti boasts an impressive 230 automotive dealers in 15 countries. Infiniti began it’s journey with the launch of two models: the Q45, and the M30. The Q45 was offered as an alternative to the Mercedes S-Class, BMW 7 Series, Jaguar XJ and Cadillac Fleetwood. The M30 was a 2-door alternative to the Lexus SC.

Infiniti customer care service

infiniti car customer careIf you have general questions about Infiniti cars or retailers, contact their Consumer Affairs Department at 800-662-6200. They are available Monday through Satuday 7:00 AM to 7:00 PM CT. You can write to them at:

P.O. Box 685003
Franklin, TN 37068-5003

If you are an Infiniti owner and get a flat tire, run out of gas, or need other roadside assistance, call 800-662-6200, and choose option 1. Roadside assistance is available for unlimited miles, and for four years after the vehicle’s in-service date. They are available to help customers 24/7, every day of the year.

If you have an inquiry about your IFS-financed lease or loan, call Customer Service at 800-627-4437. They are available to help Monday-Saturday,7:00 AM to 7:00 PM. Write to them at:

P.O. Box 660360
Dallas, TX 75266-0360

If you have questions about your lease only, call Leasing Customer Service at 800-887-5155. For questions regarding End-Of-Lease only, call 800-778-4211. For recall information, call (800) 662-6200. All phone lines are open from 7:00 AM to 7:00 PM as well.

Infiniti has agents available to chat with you at this page. To check out current Infiniti vehicles or to build one at this page. To find an Infiniti dealer near you, use the handy dealer locator. For Warranty Information, visit this page. In addition to that, the Infiniti Owner Portal is available to provide a better owner experience. While the Infiniti Intouch Bluetooth system website is available here. Lastly, for recall information, you must visit this page.

Infiniti can be found on Twitter and on Facebook.

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