Delta Airlines began as a crop dusting outfit in 1924, and is now one of the largest global air carriers, transporting over 160 million passengers each year. Delta currently flies to over 325 destinations worldwide. The company is based in Atlanta, Georgia, with domestic hubs located in Cincinnati, Memphis, Minneapolis/St. Paul, and Salt Lake City. The airline provides service to long-haul international destinations, cross-country routes, and regional airports as well.
Recently, Delta placed a $14BN order with Airbus for new wide body jets. The Delta fleet is composed of nearly 800 aircraft; this new collaboration with Airbus will allow the airline to retire a number of their older planes and jets. These new planes will provide a more enjoyable experience for Delta’s customers, and will also cut fuel costs and maintenance expense for the company. This purchase is major departure from Delta’s usual business model of buying older aircraft. By ordering these new Airbus jets, Delta has shown their commitment to providing their passengers with a top flight experience, well into the future.
Delta Customer Service
aDelta has a reputation for good customer care, and their customer service team is always available to help. Delta.com is a great resource for finding any customer service information that you may need.
If you have a complaint, or comment, relevant to recent travel, the Customer Care number to call is 1-800-455-2720 for assistance. Representatives are available to assist you Monday through Friday, from 8am to 9pm Eastern Time, excepting U.S. holidays.
To speak with a customer service specialist to make a travel reservation, or cancel/change an existing reservation, dial 1-800-221-1212, if you are traveling internationally then call 1-800-241-4141. These two numbers are staffed 24 hours a day, seven days a week. Travelers who require disability assistance, may reach Delta on 1-404-209-3434, then dial 711 if you require specialized listening or speaking devices for the call. This page provides information on all additional telephone numbers that Delta customers may need.
For assistance with the Delta.com website or mobile device apps, call 1-888-750-3284.
Delta customer service is also reachable through the website, via the free chat feature that is available at all times. Another option when you need to reach a representative, is email. Their email system is set up through a contact form on the site which customers must complete to then be routed to the appropriate department. More information is available on the FAQ page of Delta.com.
Mail may be sent to:
Delta Air Lines, Inc. Customer Care
P.O. Box 20980, Department 980,
Atlanta, GA 30320-2980
Delta is quite accessible via social media as well. There also multiple mobile apps that passengers may utilize to have their customer service needs met. And of course, there are Facebook and Twitter pages, and also a company blog.
If you are in need of customer care from the Delta Airlines team, there are plenty of great options to connect with them to have your concerns immediately addressed and receive any assistance that you may need.