Xbox is a multi-national video gaming and console company. It was developed by Microsoft back in 2001, and it is still owned by the larger company to this day. Xbox primarily represents a series of video game consoles that are released in generations. They also represent applications, video games, live streaming services, and their own Xbox Live online community service. Customers can pay to play their games online with other users from any country, and can stream services like Netlix and Youtube to their devices.
The first ever Xbox console reached 24 million units sold in its first few years, and each newer-released console has sold more units than the one released before it. There have been three generations of the Xbox so far: the Xbox, the Xbox 360, and most recently the Xbox One. The consoles and services sell across 21 different international markets around the world.
Xbox Customer Care Information
Xbox cares about their customers and have provided several ways that users of their services and products can get in contact with them.
If customers reside in the United States and need to contact Xbox with questions, comments, or concerns, they can call a customer service representative at 1-800-4MY-XBOX, or 1-800-469-9269 between the hours of 9a.m. and 5p.m. central time, Monday through Friday.
The following website URLs are useful in getting customer service assistance from Xbox:
- This page will direct customers to several different customer service and troubleshooting solutions by asking them to pick which device or service they need assistance with.
- This is the link to Xbox’s community support forums, which allow users of Xbox services to ask and answer each other’s questions.
- This link will direct customers to a direct chat. They can chat online in real time with an Xbox representative.
- This webpage is where customers can manage their Xbox subscriptions.
- Xbox does not have a direct email address, but customers can end a message to customer service representatives by visiting this link
Xbox can be found and contacted across the following social media platforms: