Western Union customer support service

Western Union is a global leader in payment services. Founded in 1851 primarily as a telegraph company, in the 20th century it was best known for its telegram and fax services. Today, Western Union provides communication and financial services, such as person-to-person money transfers, business payment services and commercial services, and money orders.

Money transfer services are available through its extensive international network. They provide services in over 200 countries and has 800,000 agents all over the world. The company also operates more than 100,000 ATMs and kiosks in the United States and abroad. Western Union moved over $150 billion of funds in 2015 in the United States and all over the world.

Western Union customer support

WU_ShortTransition_final_SMWestern Union offers a host of options for customer support. Customer Care for US customers can be reached by phone toll-free at 1-800-325-6000, 24 hours a day, 7 days a week. In addition, if you need support for technical issues on the Western Union website, you can call 1-877-989-3268. There is also support for TTY users at 1-800-877-8973. To send money by phone, call 1-800-225-5227. Here are some additional contact numbers for Western Union’s other services:

  • Support for Western Union Money Orders: 1-800-999-9660
  • Support for Western Union MyWU/Gold Card Rewards Program: 1-877-984-0469
  • Support for MyWU Gold Card “Goldline” Access Number: 1-888-628-8862.
  • Bill-paying Service: 1-800-634-3422
  • Security Services/Fraud Hot Line: 1-800-448-1492
  • Send money to a correctional facility: 1-800-634-3422
  • The corporate headquarters can be reached at 1-720-332-1000

Customers can send money using a credit card at westernunion.com as well as real-time tracking of money transfers. In addition, 24-7 service is available. Western Union’s bill-pay service is also available on-line. Customers can even purchase pre-paid cards on the website.

The Western Union Customer Service and corporate mailing address is:

Western Union Financial Services, Inc.
P.O. Box 6036
Englewood, CO 80112

You can also email their customer support team. If you receive any suspicious emails asking you to send money using Western Union services, forward them to spoof@westernunion.com. For information about fraud and security matters, visit the company’s Online Security Center.

You can follow Western Union on Twitter and like their pages on Google+ and Facebook.

From money transfers to bill paying to business services, Western Union is a trusted leader in international payment systems. Getting assistance from is easy, with customer care available by email, phone, and live chat, in addition to live tracking of money transfers.

Customers' rating

88%

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