USPS is the abbreviated name of the United States Postal Service. It is an independent agency of the United States Government and provides the country’s postal services, such as mail and package delivery. This USPS was founded all the way back in 1775 when Benjamin Franklin was appointed as the country’s Postmaster General. It became a government agency in 1971.
This company is a major United States employer, with 617,254 active employees and 211,264 mail delivery vehicles. These trucks make up the largest civilian vehicle fleet in the entire world. They must serve every individual United States resident by law, even if those residents live in difficult and out of the way geographical regions. Everyone in the country gets their mail delivered through this one same agency.
USPS Customer Care Information
The USPS serves every resident and business in the United States, and so they have to take customer service extremely seriously. Here are all the ways in which the company can be directly contacted.
Customers who wish to speak with USPS customer service directly by telephone, can call the number 877-569-6614between the hours of 8a.m. and 5p.m. eastern time, between Monday and Friday. If a customer has a question about delivered mail and packages, they can call 1-800-238-3150 between the hours of 8a.m. and 5p.m. eastern time, between Monday and Friday.
The following website URLs are useful in getting assistance from the USPS:
- This link leads customers to the USPS help center webpage. Here, the agency has made a list of all their most frequently asked questions so they can find answers without having to call a branch.
- This webpage is where customers are able to immediately file an insurance claim if their mail has been lost, accidentally damaged, or tampered with.
The USPS can be directly emailed with general inquiries at this webpage, and they will reply as soon as possible.
If customers wish to write in directly to the USPS, their physical mailing address is as follows:
United States Postal Service
475 L’Enfant Plaza
Washington, District of Columbia 20590
The USPS can be found and contacted on all of the following social media platforms: