Uber launched in 2009 and has since become one of the most well known peer to peer services in the world. The company aims to make it easier for people to quickly and conveniently get a ride. The San Francisco based corporation started by offering services in the United States, but now Uber is available worldwide in countries including Mexico, Costa Rica, Peru, Greece, France, Germany, and Italy. The number of services that the company offers has grown along with its popularity.
Uber Customer Service
There are a variety of ways to reach Uber, and one option for those who need immediate help is by phone. 1-800-353-8237 is a number that’s reserved for emergency calls to the company, such as if a driver or passenger needs help or needs to report a serious issue. There’s no cost to call this number and it’s available 24/7. For help booking rides or for questions about Uber’s services, it’s best to reach the company via it website or app.
Uber’s online customer support channels are very responsive and provide the fastest way to get assistance. The website help.uber.com provides the answers to many common questions, and you can also email firstname.lastname@example.org.
In addition to providing services for people who need a lift, Uber contracts with individuals who want to make extra money as drivers. If you’re a driver and you want to contact the company outside of the Uber app, you can use the same support email address as customers, email@example.com.
To locate the city nearest you that offers Uber services, visit https://www.uber.com/cities/. If you prefer to make contact with Uber customer service via postal mail, whether you’re an Uber driver or passenger, you can send your inquiries to the company’s headquarters at this address:
1455 Market St
San Francisco, CA 94102
Uber also maintains offices that customers can visit in person. The main office is located at 301 Vermont Street in San Francisco, California. It’s open from 9am to 6pm Monday through Friday, 10am to 2pm on Saturday, and is closed on Sunday. Another Uber customer service office that’s nearby is at 1726 Westwood Blvd, Suite 100 in Los Angeles, California. This office is open Monday through Friday from 10:30am to 5:30pm and is closed on Saturday and Sunday.
Uber responds quickly to customer support questions sent online and through its social media accounts. Here are the official social media profiles for Uber: