MetroPCS customer support service

MetroPCS is a company that offers prepaid wireless service and broadband service in the United States. They were founded in 1994 under the name General Wireless by wireless executives Roger D. Linquist[6] and Malcolm Lorang. In 2012, MetroPCS merged with T-mobile wireless and expanded their service to include ‘truly unlimited’ 4G LTE service, and coverage throughout a larger area of the country.

Metro PCS offers a $30 plan that has unlimited talk, text, and 1 Gig of 4G data, a $40 plan that has unlimited talk, text, and 3 Gigabytes of 4G data, a $50 plan that has unlimited talk, text, and 5 gigabytes of 4G data, and a $60 plan that has unlimited talk, text, and unlimited data per device. MetroPCS was one of the first prepaid wireless companies to offer a 4G LTE Mobile Hotspot, where you can turn your mobile device into a hotspot. They also feature unlimited music. For customers that have a $40 plan or above, playing music from their device will not count against their data plan. This includes Pandora, iHeartRadio, Apple Music and more. You can also create your own family plan and get a $5 discount per line every month.

Up to five family members can mix any combination of services and still qualify for the discount. If you run out of data before the month is up, you can top-up high-speed data by calling *611 or by visiting a MetroPCS store.

MetroPCS Customer Care Information

Metropcs customer support and careMetroPCS has customer care representatives available at 888-8metro8 (888) 863-8768. You can also dial *611 from your MetroPCS phone. If you need to make a payment, call 1-888-8metro8 (863-8768) or dial *99 from your phone. Both departments have agents ready to help you 24 hours a day, 7 days a week, 365 days a year. For sales support, you can contact MetroPCS Online Orders at 1-877-603-3032 7am – 7pm Central Time, every day of the week.

For Premium Handset Protection, call 1-866-862-3397 or visit myMetroPHP.com. Claims can be filed 24/7, either online or on the phone. MetroPCS rebate center can be reached at 1-800-999-6389 or online at at this page.

The mailing address to send your payments in for service is:

MetroPCS Wireless, Inc.
PO Box 5119
Carol Stream, IL 60197-5119

For questions not related to payments, write to:

MetroPCS Wireless, Inc.
PO Box 601119
Dallas, TX 75360

To find the nearest MetroPCS store to you, check out their store locator. For terms and conditions, check out this page.

Visit the MetroPCS Facebook page, or alternatively their Spanish Facebook page.

Customers' rating

88%

4/5 (1)
5/5 (1)
4/5 (1)
5/5 (1)
4/5 (1)

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