Groupon customer support service

Groupon is an e-commerce marketplace that helps connect millions of customers with local businesses. The company aims to provide customers with great experiences while bringing new traffic to local businesses. Customers using Groupon can find discounts on activities, travel, goods, and more when browsing the company’s website or mobile app.

Since 2008, Groupon has expanded its reach to more than 28 countries, including 150 cities in North America. The company has approximately 48.1 million customers and has provided more than 400,000 deals worldwide. In addition to the local discounts offered at Groupon.com, the company operates an active couponing page, as well as the Groupon Snap! app for grocery rebates.

Through easy-to-use apps and daily email alerts, Groupon has become a household name in online discounts. The company aims to redefine how small businesses attract visitors and allow consumers to find the best a city has to offer.

Groupon Customer Care Information

Groupon customer careGroupon strives to ensure that its customers always have a positive experience when using its online coupons, backing every purchase with The Groupon Promise. If you’ve used a Groupon and are unhappy with your service, you can contact the company within 14 days of your voucher use. Note that you must use the voucher before its promotional value expires. Unused vouchers can be refunded within three days of purchase.

Customers located in the United States can contact Groupon through the Live Chat function on its website, by phone, or by email at support@groupon.com. The customer service helpline can be reached at (888) 664-4482 Monday through Sunday, 8 a.m.–10 p.m. CT.

Follow these links for help with your Groupon order:

  • This the landing page for all customer support related to Groupon orders. You’ll need to sign into your existing account to find information about recent orders.
  • The Frequently Asked Questions page is a great place to start when receiving help from Groupon. The page also features a useful search tool that you can use to find answers to your questions.
  • Here, you’ll find multiple ways to contact Groupon, including live chat, phone, and email links.
    This page outlines the company’s policies regarding refunds for Groupon goods, services, getaways, and more.
  • The Groupon app can be downloaded easily from this webpage when viewed in your phone’s browser.

Groupon’s Mailing Address:

Groupon Corporate Headquarters
600 W Chicago Ave
Chicago, IL 60654

Customers can also connect with Groupon online via Facebook, Twitter, and Google+.

Customers' rating

88%

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