Greyhound‘s well known brand is truly connected with travel across the United States and through some countries with low-cost long distance travel. They were founded in 1914 and they currently travel to 3,800 locations and serve about eighteen million customers every year in the U.S. and Canada. Their Greyhound running dog is one of the most recognized logos throughout the world.
Along with their nationwide travel, they have other operating entities. BoltBus serves the Northeast and Western regions of the United States. In 2010, they started their Greyhound Express service which is their premium-to-premium city service. With this service, they now serve 135 markets across North America. They also have Greyhound Connect which is a service that connects rural communities to the larger Greyhound markets in the United States.
Greyhound has also created interline partnerships with a lot of independent bus lines throughout the United States. This service provides free service to their existing schedules and link to a lot of the smaller towns in their natural route system. They also work together with Amtrak to help their passengers travel to a location that Amtrak does not go to. Customers can purchase their bus ticket along with their Amtrak ticket or can buy them directly from Greyhound.
Greyhound is owned by FirstGroup plc, the leading transport operator in the United Kingdom and North America. They want to continuously keep people moving in this busy world and the communities prospering. To help meet this goal and give back to their community also, Greyhound helps the Home Free program return runaways back to their families. They also help the Red Cross by taking their buses to any area of emergency and natural disaster where they are needed. Other charitable work that they do is helping veterans get to hospitals for treatment and they also transport organ transport patients. In addition to all of this great work they do to help people, they also help Travelers Aid International by providing bus tickets to those in need. Greyhound customer service is also available around the clock to serve their customers.
How to reach Greyhound’s customer service
English and Spanish customers can reach Greyhound customer service at 1-800-231-2222. Customers outside of the United States can reach their customer service at 1-214-849-8100. The deaf or hearing impaired can contact them at: 1-800-345-4109. Contact information about baggage issues, general feedback, reporting unsafe driving, the road rewards program, help with their website and app, media information, chartering a bus, packages express, commercial sales, contacting their head office can be found on the official website. The information on how to email Greyhound is also on this website.
For the customers that want to follow them on social media, Greyhound is active on social media sites as well. The company that takes their customers wherever they need on the highways is also active on the information super highway. Along with their website, they also have a blog called The Hound and are active on Facebook, Instagram, and Twitter. You can read their blog at this website. Their Facebook page can be visited here. They can be found on Instagram here. If you want to read their tweets, you can visit them on Twitter here.
Not only does Greyhound provide transportation to their customers around the world, they also truly care for the community that they serve. From children to people of all ages that are sick and in need of transportation, they not only help them out with a ride, they give them hope as well.