Expedia.com is an online travel service agency that serves as a platform to make reservations for all things related to traveling. This includes, but is not limited to, airline tickets, hotel reservations, car rental, cruises and vacation packages. Expedia also allow customers to research and save activities within their travel destination(s). The website officially launched in 1996 in the USA under the Microsoft Corporation. In 2001, Microsoft sold its interest of Expedia.com to media conglomerate USA Network, Inc.
Today, it is considered one of the top eight travel agencies, with localized sites in over 33 countries. They have expanded their language bases to include Spanish and Chinese. Customers can make bookings through the company’s website or through several toll-free telephone numbers.
Expedia customer service
Expedia has multiple avenues to reach customer services. Those residing in the USA can call one of the several numbers listed below for direct support.
- Main number: 1-800-397-3342, which operates 24 hours a day, 7 days a week, toll-free. This number will provide a full range of customer service acts, including but not limited to assistance with reserving hotels, booking flights, reviewing travel details, and refunds.
- Alternative numbers: 1-866-307-5595 or 1-866-316-0357, which operates 24 hours a day, 7 days a week, toll-free. These perform the same function as the main number mentioned above.
- Main Headquarter: 1-425-564-7200 or 1-425-679-7200, which operates between the hours of 9:00am to 5:00pm (PT), Mondays to Fridays. Standard rates may apply. Note that the only way to reach anyone is if the customer is familiar with an employee’s name.
The company’s main website is also a great source for help. Certain customer service functions may require an Expedia.com account for full access to their support. Accounts are free and are very easy to set up. The relevant links are provided below.
- FAQs: A list of common questions with company’s answers. Customers can also use an inter-site search function to find an answer most applicable to their concerns. After clicking the link above, there is a gray “Contact Us” button available to the right of the screen. This provides quick access to Expedia’s call support, with a wait time listed for customers’ convenience.
- Account Creation: Customers can create a new Expedia.com account if they do not have an existing one already. Note that this will require an email address.
- Account Sign in: Customers can sign in if they have an existing account with Expedia.com.
- Feedback: Customers can leave feedback, questions, or comments that will be addressed within 24 hours after Expedia receives it. This link does not help with any questions regarding reservations, price quotes, or urgent requests.
Should customers have general questions or concerns, they can contact the company at firstname.lastname@example.org. It will be responded to at the company’s earliest convenience. The customer may also fax Expedia.com‘s main headquarter at 1-425-702-2722.
Customers can make contact with the main headquarters of Expedia.com through the postal mail. The address is listed below.
333 108th Avenue
Bellevue, Washington 98005
Customers can also follow and reach an agent on Expedia.com’s social media accounts, which are listed below.