DirecTV was founded in 1990 to provide digital television entertainment services through state-of-the-art technology. Twenty years later, the company grew to become the world’s largest pay-TV provider with over 27.5 million customers.
In 2014, AT&T purchased DirecTV company and improved the satellite television market by offering a bundled package which includes DirecTV with phone and Internet services. DirecTV also became the first pay-TV provider to showcase 4K content that year. DirecTV continues to be a leader in innovation by adapting to new viewing habits and to the ever evolving technology for more than 39 million customers in the United States and Latin America.
DirecTV customer support service
DirecTV takes great pride in their customer’s satisfaction and wants to provide the answer to any questions. Customer support representatives are available 7 days a week from 8am to 1am EST for general support and technical support is available 24 hours a day by contacting 1-800-531-5000. You can reach an agent in a variety of ways including clicking any one of the links below. Some of the links require you to sign in or register with DirecTV for access online.
The website URLs below are just a few useful links to assist you with navigating through the information that can be found on the DirecTV website:
- DirecTV Packages – Enter the requested information and see what DIRECTV packages are offered in your area.
- Online Chat – Representatives are available online to chat about services or to answer any questions from 6am to Midnight CT.
- General Help Center – This is where you can search for information and find commonly asked questions on DirecTV products and services.
- DirecTV Tech Support Videos – Watching technical support videos can be a perfect way to find solutions to common issues and questions.
- Forum – A place to join in on discussions about services or find the trending hot topics.
- Business Services – Enter your business information to get a quote on services with DIRECTV for business.
- Retailer Search– Locate a DirecTV Retailer near you by entering your zipcode
Their correspondence address is:
DirecTV Customer Service
P.O. Box 6550
Greenwood Village, CO 80155-6550